Our philosophy is one of empowerment of parents. We strive to help parents improve their confidence in the parenting role, in the belief that children will then prosper and be content. Our belief is that confidence in the parenting role will nurture and strengthen the relationship with the child or children.
To provide client focused parenting services within a private inpatient facility. Services of the Day Procedure Centre involve the multi-disciplinary care of children from birth to five years of age. Treatment is provided for early childhood conditions relating to developmental, behavioural, feeding or sleeping disorders.
Accreditation - Benchmark Certification
We are committed to a high level of quality care and our certification complies with the standard ISO9001:2000. The Centre is certified through Benchmark. This certification distinguishes the Centre as a leader in our area of expertise. Overall, certification is proof of our standard of care as only the institutions who meet Benchmark's exacting requirements receive certification.
Additionally, the Centre is supervised by a Medical Advisory Committee, consisting of Doctors and Specialist Child and Family Health Nurses. This committee provides professional supervision and review functions to ensure that client care is maintained at the highest standard.
click here to see the Benchmark Certificate
The Hills Parenting Centre is centrally located at 105 Showground Road, Castle Hill, 2154 - see map attached.
We are situated within 300m of the Baulkham Hills Council Chambers, on the same side of Showground Road, towards Castle Towers Shopping Centre. There is a bus that stops directly outside the door (for timetable information call Westbus on 13 1500 or 9890 0000).
Address: 105 Showground Road , Castle Hill NSW 2154
Phone: (02) 9659 7760
Fax: (02) 9680 7972
Email: Michele@hillsparentingcentre.com
Parking at the door.
There are few jobs more important in life than parenting. Many new parents quickly discover that the reality of parenting is often different to their dreams and expectations. Many feel ill prepared for the role and at times start to doubt their ability to cope. Some will experience a sense of overwhelming exhaustion and become despondent and will feel like a failure. Others feel that they shouldn't ask for help and should battle on, managing the best they can.
The Hills Parenting Centre is licensed by the NSW Department of Health as an inpatient Day Procedure Centre, in the class of "Family Care". Parents are admitted for the day with their infant, baby or toddler and receive practical advice, support and guidance on the issues concerning them regarding their child.
Our Day Stay program provides intensive one on one care to enable parents to receive the help they need. We recognise that all families are different and our range of services and programs have been developed to deliver flexible, effective and practical help. We encourage partners to be included on the day, or for clients to bring their mother or other support person on the day if they wish.
The Centre is the first of its type to be established in NSW. Since our opening in 2000, we have helped thousands of families across NSW and some families have even traveled from interstate to take advantage of our services.
Click here to see NSW Department of Health Licence
The Hills Parenting Centre is open from 8am Monday to Saturday.
Home visiting is also available after hours Monday to Friday and all hours weekends and public holidays.
Fees are affordable and vary according to the service. Details on the cost of admission are available upon application.
All major credit cards are accepted.
For privately insured clients, a rebate is available from participating health funds .
Fees charged by the Consultant Paediatrician can be claimed through Medicare and if privately insured, the balance may be claimed through your health fund.
* Private room
* Off street parking
* Refreshments
* Convenient hours catering to parents who also work outside the home
* Parents respite room
* Lending library
* Breast pump hire
* Parenting services and support information
* Parent and Infant massage available (on application)
The Centre is staffed by a multi-disciplinary team of health professionals. These include: Registered Nurses, Midwives, Lactation Consultants, Consultant Paediatricians, Counsellors, Psychotherapists and a Remedial Masseuse.
Privacy Policy
The safety and security of our clients personal information is maintained at all times. We have a legal and moral obligation to observe and maintain any personal or health related information according to the requirements of the NSW Department of Health and that of the standard of ISO9001.
SERVICES
The Hills Parenting Centre provides a Day Stay service as an alternative to admission to a Residential Unit setting. Our staff, with their extensive experience in Child and Family Health care are able to assist you with any issues you may face as parents including:
Caring for a newborn baby Adjusting to parenthood
Unsettled infants Sleep and settling issues
Night Waking Establishing routines
Lactation Difficulties Infant Nutrition - Breast & Bottle
Management of reflux Introducing solids
Postnatal stress & anxiety Family relationship difficulties
Toddler behaviour Stimulation and development
Weaning First Aid, CPR and infant safety
The Centre staff includes: Registered Nurses, Midwives, Lactation Consultants, Consultant Paediatricians, Counsellors, Psychotherapists and a Remedial Masseuse.
Follow Up Care
We provide follow up care to all our clients to ensure that the strategies we have assisted you with, have been helpful. Parents are also free to contact the Centre for ongoing information and advice after discharge.